Now, it would be a great practice to write an apology letter to one of those complaint letters your classmates have written. So, here you can find some information about complaint letters and here, some information about apology letters.
Come on, it's not so difficult and you need to start writing now.
See you soon!
Dear Mr. Fernandez,
ReplyDeleteWith reference to your letter of complaint about our service, I would like to apologize for the inconveniences we caused you.
Our restaurant opened for the first time two weeks ago and we are trying to make the best possible organizing better our service.
We are very sorry for the nightmare you lived and we would like to offer you and your family free dinners with all included for March.
We are looking forward to seeing you soon in order to enjoy our restaurant. We will not disappointed you this time.
Yours faithfully
Dear Madam Pinzón
ReplyDeleteThank you for your letter of concerning the new model of our camera 450D.
Please accept our apologise for the broken lens of your new product. Apparently, the problem was the result of transport. As a gesture of our regret, we have dispatched the new lens by express courier. It should arrive by Monday 28 March.
We can understand how dissapointing it can be when your expectacions are not met and we suggest you to contact with your shop because they may receive it there.
We look forward to receive your confirmation, and if there is any other problem please let us know.
Thank you for your confidence in Canon
Miss Bou
Canon Customer Service
Hi, anonymous,
ReplyDelete"we are trying to do our best to organize the service" "in March" "will disappoint" remember will + infinitive.
If your start the letter with the person's name, you have to end with "yours sincerely".
It's very good. Go on writing and you'll improve these little mistakes.
Ana Vázquez (TAR)
Hi Anonymous,
ReplyDelete"thank you for your letter concerning..." without "of"
"...accept our apologies..."
"we suggest you contact..." without "to".
"look forward to receiving .." look forward to + -ing".
You have to end with "yours sincerely"
Very good. You'll improve every time you write in English, so go on writing.
See you,
Ana Vázquez (TAR)